Shipping.

We strive towards making our ordering process as simple as possible. 

- Once you have placed your order you will be sent a confirmation email with the details of your purchase and the delivery information. This email does not however indicate that your order has begun to be processed or a confirmation of contract of purchase.

- Then when we have processed your order you will receive a second email from us confirming your order and the shipping details.

- We aim to have your order packaged and on its way to you the next working day excluding (excluding Sundays & Public/Bank Holidays).

- The majority of our items available online are held at our store in Brighton and can be shipped within the suggested time frame, some select lines are hand made to order and the production times will vary, you will find those details listed in the item description. 

- In the event of cancellation, please see our returns policy.

Delivery Options -

- Standard 1st Class UK Delivery - £3.95

Using our Standard UK Delivery your item should be with you within 3-5 working days of postage (excluding Sundays & Public/Bank Holidays).

- Standard 1st Class UK Delivery for beds is £9.95

Using our Standard UK Delivery your item should be with you within 3-5 working days of postage (excluding Sundays & Public/Bank Holidays).

- Standard EUROPE Delivery - £8.95

If you are ordering from outside UK Mainland within the European Union, we may need to contact you before your shipment has been arranged, this is to confirm deliverability and if in the unlikely event there may changes to postal costs. Otherwise your order will be processed as normal and your item should be with you within 5-10 working days

Standard Europe Delivery for beds is £18.95

If you are ordering from outside UK Mainland within the European Union, we may need to contact you before your shipment has been arranged, this is to confirm deliverability and if in the unlikely event there may changes to postal costs. Otherwise your order will be processed as normal and your item should be with you within 5-10 working days

- Standard Worldwide Delivery - £18.95

If you are ordering from outside the UK Mainland and European Union, we may need to contact you before your shipment has been arranged, this is to confirm deliverability and if in the unlikely event there may changes to postal costs. Otherwise your order will be processed as normal and your item should be with you within 10 -15 working days

Please note: We do not post beds outside of Europe with standard delivery.

We will contact you once you have made your order to provide you with options and costs and make the necessary arrangements. You may cancel your order at any time. Please also note that charges may apply for returning these goods.

- Specialist Items - By quotation

All specialist items will be delivered via a courier service. We will contact you once you have made your order to provide you with options and costs and make the necessary arrangements. You may cancel your order at any time. Please note that charges may apply for returning these goods.

- If you have any question regarding shipping before or after placing your order, or if you have any specific requests please contact us at hello@holler.store

 

 

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